Responsible Gaming

Gamble with control

Responsible gambling starts with making decisions before you deposit or place a bet. Decide how much time and money you are comfortable spending, and treat that amount as an entertainment cost. Only gamble with money you can afford to lose after essential expenses, savings and other commitments have been considered.

There is no guaranteed way to win, and past results do not predict future outcomes. A win does not mean that another win is due, while a loss does not create an obligation to keep playing. Avoid chasing losses by increasing your stakes or continuing to gamble for longer than planned. Taking a break is often the best decision when your emotions are affecting your judgement.

Practical habits for safer play

• Set a spending limit before you begin and stop when that limit is reached.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from money needed for rent, bills, food, savings or family responsibilities.
• Do not borrow money, use credit intended for essential spending or sell possessions to fund gambling.
• Avoid gambling when you are affected by alcohol, drugs, tiredness, anger, sadness or other strong emotions.
• Do not gamble to prove a point, recover losses or change your mood.
• Keep your account information private and do not allow other people to use your account.
• Review your gambling regularly and be honest about the time and money involved.

Gambling should never be presented as a source of income or a solution to financial difficulty. If you are experiencing money problems, consider speaking with a qualified financial counsellor or an appropriate Australian support service before gambling again.

Use limits and account controls

Account controls can help you stay within the boundaries you have chosen. Depending on the services available to your account and the requirements that apply to the platform, you may be able to request or use measures such as deposit limits, loss limits, wagering limits, session reminders, time-outs or temporary account breaks. The availability and operation of particular tools may vary.

Plan your limits in advance

A limit is most effective when it is realistic, affordable and set before gambling begins. Consider your weekly or monthly budget, the time you can reasonably spend online and the effect gambling may have on work, study, relationships and other responsibilities. A limit should not be treated as a target to reach. If you find yourself regularly using the full amount, reassess whether gambling is appropriate for you.

1. Work out the maximum amount you can afford to spend without affecting essential commitments.
2. Choose a period for your limit and include all gambling activity that you can reasonably track.
3. Set the limit through the available account controls or request assistance with the process where required.
4. Do not raise a limit simply because you have lost money or want to continue playing.
5. Review the result after the chosen period and reduce or stop gambling if the limit is difficult to maintain.

If an account control is not available, does not provide the protection you need or is difficult to maintain, consider taking a longer break or asking for account closure. A temporary pause may be useful for a short-term reset, while self-exclusion or account closure may be more suitable when you want to stop gambling for an extended period. Requests may be subject to applicable processes and verification requirements.

Do not open additional accounts to avoid a limit, time-out or other protective measure. Using more than one account can make it harder to track your spending and may undermine the steps you have taken to stay in control.

Recognise when gambling may be a problem

Problem gambling can affect people from all backgrounds. It is not defined by a particular amount of money or by how often someone plays. Gambling may be becoming difficult to manage when it causes worry, conflict, secrecy, financial pressure or disruption to everyday life. Early action can reduce the risk of further harm.

Possible warning signs

• Spending more time or money gambling than you intended.
• Trying to win back money after a loss or feeling unable to stop after deciding to stop.
• Increasing bets or deposits to experience the same excitement.
• Thinking about gambling during work, study, family time or other important activities.
• Hiding gambling activity, transactions or losses from family, friends or other people you trust.
• Borrowing money, missing payments or using essential funds because of gambling.
• Feeling restless, irritable, anxious or low when you try to reduce or stop gambling.
• Arguing with people close to you about gambling or withdrawing from normal activities.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.
• Returning to gambling after deciding to take a break.

One warning sign may be enough to justify taking a break and reviewing your habits. You do not need to wait until a serious financial, personal or emotional problem develops before asking for help. Speaking openly with someone you trust can be a useful first step.

Steps you can take now

1. Stop gambling and avoid making new deposits or bets while you consider your next step.
2. Use available limits, time-out, self-exclusion or account-closure options.
3. Tell a trusted family member, friend, counsellor or health professional what is happening.
4. Review your bank activity and remove easy access to money used for gambling where appropriate.
5. Contact an official Australian gambling support service for confidential information and practical guidance.
6. Seek financial counselling if debts, bills or other money concerns are involved.

If gambling is affecting your mental health, relationships or safety, seek professional support as soon as possible. If you or another person is in immediate danger, contact emergency services or attend the nearest emergency department.

Protect yourself and others

Gambling is for adults only. Do not allow anyone under the applicable legal age to access or use your account. Keep passwords, authentication details and payment information secure, and log out of shared devices. Parents and carers should use appropriate device, payment and account controls to reduce a young person’s access to gambling services.

Gambling while impaired can make it harder to make careful decisions. Avoid playing after drinking alcohol or taking substances that affect your attention, judgement or behaviour. If you are feeling distressed, angry, depressed or overwhelmed, choose a non-gambling activity and speak with someone who can support you.

Support in Australia

Australian players can seek help through official gambling support services in their state or territory, national gambling-help resources, financial counselling services and qualified health professionals. These services can provide information about self-exclusion, managing urges, dealing with debt, supporting a family member and making a longer-term plan. Support is available for people who gamble and for people affected by someone else’s gambling.

Axecasino encourages players to act early and ask for help without shame. Requesting a break, setting a limit or speaking with a support service is a responsible choice. If you believe your account is contributing to harm, stop using it and consider requesting a restriction, self-exclusion or closure through the available account support process.

This page provides general responsible gambling information and is not medical, financial or legal advice. The rules, support options and account measures that apply to you may depend on your location and the relevant requirements. Always consider your personal circumstances and obtain professional advice when needed.